1&1 Fucked up My Flow

I had a good week's worth of posts planned out, that is until 1&1 decided to crap out on me. On Tuesday afternoon around 1pm my site returned a 404 in three different languages. This love error was displayed to the world for the following two hours. All the while, I was calling their 1-800 "expert technical support" help line to find out WTF was up. Not once did I even get put in a queue. For the most part, I would hear an obnoxious beep followed by "We're sorry, all of our circuits are busy right now. Please calling back later." Do you realize how infuriating that is when your site is offline and you can't even be queued for support?