Comments on: Hey Rogers Cable, What Happened to Quality Assurance?

By: nathan

nathan — Fri, 02 Feb 2007 19:45:03 +0000

as a cable technician i can say your a little out of luck. hd is not yet exactly practical. as you say the 3250 and for that matter all hd stb's do not give a very good picture through the hd cables. i would suggest hooking a coax up as well and switching outputs in settings for sd. unfortunately a pain in the ass. only a suggestion as i think hd is not worth it yet, unless you play a lot of video games. another piece of advice would be to try and get your stb swapped for the pace 551, you will probably like it a little better. really hd tv has 3-5 yrs till it's any good.

By: Ray

Ray — Wed, 24 Jan 2007 12:16:46 +0000

I recently have issue related to the 3250HD cable box. Since I only still have an analog tv, I run it in SD mode.

The signal is routed thru a Panasonic DVR25. All was working fine for a few months and now the Panasonic will freeze everytime I stop playing content off a disc. If I switch to input other than the feed from the cable box, all is fine. Very annoying. Anyone has that or know what I might need to try.

Yes, Rogers swapped a new box for me yesterday and is still doing it. The tech. tested it with a 3100 unit and it works fine.

I have also tried a second dvr (panasonic DVR15) and same pattern of crashes.

By: Bill

Bill — Sat, 13 Jan 2007 20:58:31 +0000

Limit the grey bars on your TV. Black bars will burn in faster than grey. Stretch the screen. On the 3250's if you set the setup wizard and on picture format you put it on pass through it will stretch it on its own when changing formats. The techs that came out might have been new. When I was a new tech 6 years ago I felt like an idiot too.

By: Evan

Evan — Fri, 01 Dec 2006 19:41:06 +0000

lol, I've used a TV that was over 25 years old. Thanks for your reply, though.

By: Kiley

Kiley — Fri, 01 Dec 2006 15:13:17 +0000

@Evan

This is probably not gonna be the answer your expecting;

I use a PHILLIPS MAGNAVOX that is exactly 10 years old, I just can't seem to get rid of it, it still works perfectly.

I waited in line at Best Buy for some Black Friday goodies, the Westinghouse 32' LCD they had was tempting, however it was not on my list and I couldn't justify it considering the PM I have is still going strong.

By: Evan

Evan — Wed, 29 Nov 2006 18:25:56 +0000

Hey Kiley, what TV do you use with Bright House and how is it connected?

I live in California and there is a Bright House service out here. I was thinking of getting one of those 32" Samsungs that are real popular, but I have heard that they don't work with some versions of HDMI.

Thanks, Evan

(X-Live: watchintv05)

By: Redge

Redge — Tue, 28 Nov 2006 03:24:31 +0000

Seriously, I don't even watch TV because of this kind of problem. Cable is too expensive in my opinion. I hate to say it but, I download all my favorite shows on the internet because there is no legal option here in Canada.

If iTunes start selling the show I watch, I would be more than happy but unfortunately, that won't happen soon I guess.

By: Kiley

Kiley — Tue, 28 Nov 2006 00:32:33 +0000

I live in Florida and Brighthouse Networks services the state and I gotta tell ya' I would never think of going anywhere.

I have never had a problem, the picture is always crystal clear and customer service rocks.

We (the family) have both high speed internet and digital cable through Brighthouse.

Hope things improve for you Matt.

By: Matt

Matt — Mon, 27 Nov 2006 16:54:35 +0000

I have the 3250HD myself and I had the same issue with the grey bars…and I founs i nthe options you can change the colour of the bars…well sort of. In the settop settings you can change the bard colour from bright, medium and dark…setting it to dark makes for black bars on my TV…As for the visual quality things have been great so far. Although ROD is hit or miss

By: Patrick T

Patrick T — Sat, 25 Nov 2006 16:53:39 +0000

Same issues over here Matt… i'm with Videotron in Montreal and decided to switch to HD with the PACE 551.

All my SD channels are basicly as ugly as they were with my old Explorer 2000.

As far as HD…I only have 7 channels so far…those are really true 1080i..

Discovery HD has the best picture quality so far…while some shows are just upscaled from the original 480i.

A friend of mine who works for Videotron as a tech guy tells me that we will see more HD native channels in the next 2 years.

What are the channels you have with Rogers over in Ontario?